Frequently Asked Questions
Hotel Booking
How can I book a room at your hotel?
You can book a room directly through our website, by calling our front desk, or through popular travel platforms like Booking.com or Expedia.
What is your cancellation policy?
Cancellations made 48 hours before check-in are fully refundable. Cancellations made within 48 hours may incur a fee equal to one night’s stay.
Do you offer early check-in or late check-out?
Yes, based on availability. Please contact our front desk in advance to request early check-in or late check-out.
Is breakfast included in the room rate?
Some of our room packages include complimentary breakfast. Please check the room details when booking.
Banquet Booking
How do I reserve a banquet hall?
You can fill out our online booking form or contact our event coordinator directly via phone or email.
What is the capacity of your banquet halls?
Our banquet halls can accommodate events ranging from 50 to 500 guests, depending on the layout and type of event.
Do you provide catering services?
Yes, we offer in-house catering with customizable menu options. Outside catering is also allowed with prior approval.
Can we decorate the hall ourselves?
Yes, you may bring your own decorators, or you can choose from our preferred vendor list. All décor must comply with our safety guidelines.
Event Management
What types of events do you manage?
We manage a variety of events including weddings, corporate meetings, product launches, social gatherings, and private parties.
Do you offer full-service event planning?
Yes, we offer end-to-end event planning including venue selection, decoration, catering, logistics, and entertainment.
Can you manage destination events?
Absolutely! We specialize in both local and destination event management with a dedicated team to handle travel and accommodation.
Do you work with external vendors?
Yes, we can coordinate with your preferred vendors or provide you with a list of our trusted partners.